Service Window
UX Design

One stop everything.

IGT needed a way to engage players and personalize their gaming experience. Through the machine’s LCD touch screen venues can target their messaging for a more engaging, more meaningful, player experience, and more importantly, without affecting game play. Via the service window the player is able to access a series of unique applications that allow them to order drinks, meals, see offers, communicate with players, and load credit, all in real-time. This empowering interaction between casinos and their players, across their slot floor truly resulted a winning combination.